GENERAL FAQ

“Mitragyna speciosa (commonly known as kratom[8]) is a tropical evergreen tree in the coffee family native to Southeast AsiaM. speciosa is indigenous to ThailandIndonesiaMalaysiaMyanmar, and Papua New Guinea,[9] where it has been used in traditional medicines since at least the nineteenth century. “

Wikepedia Source

There is a vein that runs down the Kratom leaf, which gets ground with the leaf, and depicts the colour and the alkaloid content of the final Kratom Powder.

We’re located in Vancouver, British Columbia, Canada.

Currently our method of payment is e-Transfer.  After placing your order you will be prompted to send the payment before we process your order.  Instructions will be included after checkout.

SHIPPING FAQ

At this time we are only shipping within Canada.  We are looking to expand to other countries in the future!

Canada Post
– Expedited Parcel™ – (1-3 Business Days)
– Xpresspost Parcel™ – (1-2 Business Days)

 

*Please note: The above mentioned shipping days are estimates, use your tracking code to get up to date information.

You can find your tracking number in:

  • The confirmation email you received when your order was shipped.
  • In your order details that can be accessed through your account.

Please note: Tracking may not be available for up to 24 hours after placing your order.

Yes, via Canada Post. Please include a physical street address or highway number with your order to ensure that orders being sent to PO boxes and rural area addresses get to their proper destination.

Do you still have further questions?  Leave us a message below.

We will try to respond to all support requests with the next 24 to 48 hours, excluding Weekends and Holidays.

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